Episode 44

How Edward de Bono's Six Thinking Hats Can Revolutionize Your Meetings

In this epsidoe, hosts Dennis Collins and Leah Bumphrey explore the world of effective group decision making and share their experiences with Edward de Bono's game-changing Six Thinking Hats approach. They discuss how this innovative lateral thinking technique can revolutionize meetings and help individuals and teams make higher quality decisions by encouraging diverse perspectives and structured thinking.

The Six Thinking Hats method assigns a specific color to each mode of thinking: white for facts, red for emotions, black for caution, yellow for optimism, green for creativity, and blue for organization. By applying this technique in meetings, everyone is encouraged to contribute, and all viewpoints are considered, fostering a more collaborative and productive decision-making process.

Dennis and Leah share valuable insights from their mentor, Jack Lanham, a master at helping people become more productive, efficient, and effective. They emphasize the importance of incorporating emotion in decision making and how the Six Thinking Hats approach allows for this in a structured manner.

The hosts also discuss their experiences with unproductive meetings, where a few loud voices dominate the decision-making process, and how the Six Thinking Hats method can help overcome this challenge. They highlight the unique challenges faced in the radio industry, where balancing the needs of listeners and advertisers can lead to conflicts between the programming and sales departments.

Whether you're a business owner, team leader, or simply looking to improve your decision-making skills, this vodcast offers valuable insights and practical advice. Discover how to unlock the power of lateral thinking and transform the way you approach problem-solving with the Six Thinking Hats method.

Notable quotes:

"If you don't use emotion, you don't make good decisions." (Dennis Collins)

"By forcing the issue, it's a comfort zone thing too, for everyone to participate." (Leah Bumphrey)

Tune in to learn more about the Six Thinking Hats technique and how it can help you make better decisions in your business and personal life

Transcript
Dennis Collins:

Hello again and welcome to another episode

Dennis Collins:

of Connect and Convert, your sales accelerator podcast,

Dennis Collins:

where small business owners.

Dennis Collins:

Insider secrets on how to grow their business.

Dennis Collins:

I'm Dennis Collins and I'm joined by the

Dennis Collins:

lovely and talented, Ms.

Dennis Collins:

Leah say hello to everybody.

Leah Bumphrey:

Hey, how are you doing Dennis?

Leah Bumphrey:

Hi, everybody.

Leah Bumphrey:

Good to be back.

Leah Bumphrey:

Good to have you as always.

Leah Bumphrey:

I love getting together with you like this.

Leah Bumphrey:

We always get into some interesting discussions.

Leah Bumphrey:

So I'm going to go in the Dennis way back machine here.

Leah Bumphrey:

But before I do that, Leah, I want to ask you a question.

Leah Bumphrey:

You've been in the business world for some time.

Leah Bumphrey:

I'm, I am sure that you have attended many of

Leah Bumphrey:

those meetings from hell.

Leah Bumphrey:

Now, what do I mean by that?

Leah Bumphrey:

You got 10 people sitting around the conference table

Leah Bumphrey:

and two or three of them don't talk at all, two or

Leah Bumphrey:

three of them talk too much.

Leah Bumphrey:

And one or two of them talk too loud and are the loudest

Leah Bumphrey:

voices in the room and you've got to make a decision.

Leah Bumphrey:

Have you been in that meeting?

Leah Bumphrey:

Oh, that just gives me the shivers.

Leah Bumphrey:

Yes.

Leah Bumphrey:

Very different than you and I sitting here and

Leah Bumphrey:

having a great discussion.

Leah Bumphrey:

Those meetings.

Leah Bumphrey:

You know what?

Leah Bumphrey:

I always think of, you know, when you're trying to focus

Leah Bumphrey:

in on an idea, especially a creative idea, and you get

Leah Bumphrey:

a whole bunch of different styles of people and yeah, oh

Leah Bumphrey:

yeah, that's, it doesn't matter how many donuts are there.

Leah Bumphrey:

It doesn't help.

Dennis Collins:

You know, I love the diversity of the opinions,

Dennis Collins:

but you know what I didn't like about those meetings is that

Dennis Collins:

sometimes the people with the loudest voices are the ones.

Dennis Collins:

That got their idea adopted.

Dennis Collins:

That doesn't mean it was the best idea.

Dennis Collins:

That means it was the loudest idea.

Dennis Collins:

Been there.

Dennis Collins:

Leah Bumphrey: That's exactly right.

Dennis Collins:

And the loudest idea and everyone else just

Dennis Collins:

wants to be done with it.

Dennis Collins:

Yeah.

Dennis Collins:

And okay.

Dennis Collins:

They're talking very assertively and confidently.

Dennis Collins:

Let's just let them have their way.

Dennis Collins:

They must know what they're talking about.

Dennis Collins:

And all of a sudden you make a decision that's supposed

Dennis Collins:

to be a group decision.

Dennis Collins:

And it's really the decision of one or two people.

Dennis Collins:

And, you know, back again, now in the way back machine,

Dennis Collins:

way back in the radio days, we had some tough decisions to

Dennis Collins:

make your, you know, the radio business, you got to make sure

Dennis Collins:

you have the right format.

Dennis Collins:

Are you are you addressing what the listeners want to hear?

Dennis Collins:

Okay.

Dennis Collins:

How about your customers?

Dennis Collins:

Are you serving them in the best way possible?

Dennis Collins:

How about the marketing for your radio station?

Dennis Collins:

Are you doing the best marketing job?

Dennis Collins:

Thanks for.

Dennis Collins:

Heavy decisions.

Leah Bumphrey:

You know, and it's interesting because

Leah Bumphrey:

most businesses have more than one customer, but in

Leah Bumphrey:

radio in particular, it's interesting because you have

Leah Bumphrey:

the listener who is a customer.

Leah Bumphrey:

And then you have the advertiser who's also a customer trying

Leah Bumphrey:

to satisfy those two things.

Leah Bumphrey:

You have the sales department and you have the

Leah Bumphrey:

programming department and there should the two meet.

Leah Bumphrey:

That, that becomes a lot of fun because I have often

Leah Bumphrey:

wanted to be a programmer.

Leah Bumphrey:

And you know what, Dennis, they've never wanted to

Leah Bumphrey:

know what music I like.

Leah Bumphrey:

Or what opinions I want on a talk station, or which sports.

Dennis Collins:

No!

Leah Bumphrey:

Really?

Leah Bumphrey:

I can't believe it.

Leah Bumphrey:

But there's programming.

Leah Bumphrey:

That's not

Dennis Collins:

right.

Leah Bumphrey:

Thank you.

Leah Bumphrey:

We're going to write a letter later.

Dennis Collins:

Write a letter.

Dennis Collins:

I'll stand up for you later.

Dennis Collins:

Here's the deal.

Dennis Collins:

You just enumerated one of the biggest issues I had as a

Dennis Collins:

general manager of refereeing between programming, okay,

Dennis Collins:

standing in the middle and trying to get A decision made.

Dennis Collins:

Okay.

Dennis Collins:

Just before we were about to embark on some really

Dennis Collins:

important strategic decisions, something happened,

Dennis Collins:

something really happened.

Dennis Collins:

I had a lot of questions about our decision making process

Dennis Collins:

because we will that team.

Dennis Collins:

We loved each other.

Dennis Collins:

We worked well together, but unfortunately we had.

Dennis Collins:

Those kind of nonproductive meetings.

Dennis Collins:

So I said to myself, self, how am I going to fix this?

Dennis Collins:

I don't know.

Dennis Collins:

I guess I don't know how to do this.

Dennis Collins:

I was a young buck, kind of a new manager, but you know

Dennis Collins:

what, Leah, I believe that when the student is ready,

Dennis Collins:

the teacher will appear

Leah Bumphrey:

and you know, it's absolutely true.

Dennis Collins:

We were ready and here's what out of the blue

Dennis Collins:

enter a guy named Jack Lanham.

Dennis Collins:

This is one impressive guy, Leah.

Dennis Collins:

You would love this guy.

Dennis Collins:

He had a photographic memory.

Dennis Collins:

One day at a staff meeting, I invited him to a staff lunch.

Dennis Collins:

I had probably 35 people there.

Dennis Collins:

People at this lunch, he lined us all up and he said,

Dennis Collins:

give me a random number from one to a hundred.

Dennis Collins:

I think is what he said.

Dennis Collins:

Each person had to give him a number.

Dennis Collins:

He went back and recited every one of those 35 numbers

Dennis Collins:

and they weren't one to 35.

Dennis Collins:

And then he started in the middle and went to the left.

Dennis Collins:

He started in the middle and went to the right and

Dennis Collins:

he knew every single number.

Dennis Collins:

He did that numerous times.

Dennis Collins:

Anyway, he was also a Kung Fu master.

Dennis Collins:

He taught us how to break boards.

Dennis Collins:

That was fun.

Dennis Collins:

My staff loved that.

Dennis Collins:

He's an author, a prolific author.

Dennis Collins:

He's a motivational speaker, a business guru.

Dennis Collins:

His dedication, Leah, was people first.

Dennis Collins:

That's the whole slogan.

Dennis Collins:

That's the whole mantra of his life and of his practice.

Dennis Collins:

He was a master at showing people how to become

Dennis Collins:

more productive, more efficient, more effective.

Dennis Collins:

So the teacher arrived.

Dennis Collins:

He, it would take four, five, six episodes of

Dennis Collins:

our podcast to tell you.

Dennis Collins:

Even a small bit of what he taught us.

Dennis Collins:

But I want to share one today.

Dennis Collins:

One of the quickest and easiest ways to make better,

Dennis Collins:

higher quality decisions.

Dennis Collins:

He introduced us to a guy named Edward Debono ever

Dennis Collins:

heard of Edward Debono, Dr.

Dennis Collins:

Edward Debono.

Leah Bumphrey:

I don't think

Dennis Collins:

Today

Dennis Collins:

we're going to talk about him.

Dennis Collins:

The father of lateral thinking.

Dennis Collins:

He, Jack Lanham, taught us how to think.

Dennis Collins:

That's the biggest gift, the greatest gift he could

Dennis Collins:

have given to us, right?

Dennis Collins:

So learning about De Bono was absolutely mind altering.

Dennis Collins:

De Bono teaches you to think in ways you never thought

Dennis Collins:

of thinking before, okay?

Dennis Collins:

You look at things differently.

Dennis Collins:

You use different tools.

Dennis Collins:

In your toolbox that are always there, but we never

Dennis Collins:

use them to see a situation in a different light.

Dennis Collins:

Why?

Dennis Collins:

Because that's what helps us make better decisions.

Dennis Collins:

I think the most impactful lesson that Jack taught

Dennis Collins:

us from De Bono was the Six Thinking Hats.

Dennis Collins:

Have you ever heard of that, Lea?

Dennis Collins:

The Six Thinking Hats?

Leah Bumphrey:

No.

Leah Bumphrey:

We're not getting into Harry Potter here.

Leah Bumphrey:

I know that for sure.

Leah Bumphrey:

And this isn't a five versus five thing.

Leah Bumphrey:

But you have me intrigued.

Leah Bumphrey:

You have me intrigued, Dennis.

Dennis Collins:

Okay.

Leah Bumphrey:

You always do.

Dennis Collins:

The reason I like this is because it's easy.

Dennis Collins:

It's fun.

Dennis Collins:

And it helps.

Dennis Collins:

You can even make personal decisions, not just

Dennis Collins:

business decisions better with using the six hats.

Dennis Collins:

So it's basically six different colored hats.

Dennis Collins:

Let's talk about the white hat.

Leah Bumphrey:

Okay.

Dennis Collins:

When you're in a group meeting, say there

Dennis Collins:

are 10 people in the group.

Dennis Collins:

The leader of the group says, okay, put on your

Dennis Collins:

white hat at that moment.

Dennis Collins:

No one can talk about anything but facts, objective,

Dennis Collins:

measurable, available facts, data, statistics,

Dennis Collins:

evidence, We would ask the question under the white hat.

Dennis Collins:

What do we know or maybe what information do we need?

Dennis Collins:

Does that make sense the white hat?

Leah Bumphrey:

Okay.

Leah Bumphrey:

Yes, it does.

Leah Bumphrey:

So everybody has to follow that

Dennis Collins:

Yes for that period of time whether it's

Dennis Collins:

five minutes ten minutes a half hour, whatever time you

Dennis Collins:

need you put on the white hat There's no emotions.

Dennis Collins:

There's no negatives.

Dennis Collins:

It's all facts Objective, not opinions, facts.

Dennis Collins:

But then here's the one that really hit me because, you know,

Dennis Collins:

a lot of so called business gurus say you can't use emotion

Dennis Collins:

when you're making decisions and I'm going to counter that and

Dennis Collins:

say, if you don't use emotion, you don't make good decisions.

Dennis Collins:

So incomes, the red hat, this is where, when everybody

Dennis Collins:

puts on, yeah, the red hat.

Dennis Collins:

Intuition.

Dennis Collins:

What's Leah, what's your gut feeling about that?

Dennis Collins:

What do you, how do you feel about that?

Dennis Collins:

You don't have to justify.

Leah Bumphrey:

You know, I'm going to have that, you know,

Leah Bumphrey:

that I'm going to have that.

Leah Bumphrey:

I might not have a lot to say with the white, but

Leah Bumphrey:

man, give me that my chance to put my red hat on.

Dennis Collins:

And you just.

Dennis Collins:

You just enumerated the beauty of this process because not

Dennis Collins:

everybody is great at every hat, but there's always somebody

Dennis Collins:

in the room who's good at one of the hats in particular.

Dennis Collins:

The, we can, under the red hat, we consider how others

Dennis Collins:

might react to the situation.

Dennis Collins:

So that's a hat that I liked DeBona because sometimes

Dennis Collins:

we don't use that, the feeling, in decision making.

Dennis Collins:

Okay, there's got to be, dun, the black hat.

Dennis Collins:

The black hat.

Dennis Collins:

Yes.

Dennis Collins:

The caution and critical judgment hat.

Dennis Collins:

This is where we identify the risks.

Dennis Collins:

Okay, gee, what if we do this?

Dennis Collins:

What are the unintended consequences?

Dennis Collins:

Play.

Dennis Collins:

There are some people in those meetings I mentioned

Dennis Collins:

earlier that play devil's advocate for the whole meeting.

Dennis Collins:

But in, in six hat thinking you can only play devil's advocate

Dennis Collins:

when the black hat is on.

Dennis Collins:

Okay, we look for flaws in the plan.

Dennis Collins:

We look what could go wrong.

Dennis Collins:

Okay.

Dennis Collins:

Worst case scenarios.

Dennis Collins:

So we put the black hat on and say, what is the worst

Dennis Collins:

thing that can happen?

Dennis Collins:

A lot.

Dennis Collins:

Okay.

Leah Bumphrey:

So that doesn't sound evil or anything.

Leah Bumphrey:

Cause often when we hear black hat, we start thinking,

Leah Bumphrey:

Oh, this is, there's the comes the bad guy.

Leah Bumphrey:

But what you're saying is it's not and just the

Leah Bumphrey:

way you're presenting it.

Leah Bumphrey:

It's just a, let's look at this carefully.

Dennis Collins:

It's another look, another view.

Dennis Collins:

of a potential idea.

Dennis Collins:

Okay.

Dennis Collins:

And now you probably like this hat to a yellow hat.

Dennis Collins:

The yellow hat is the optimistic at the positive thinking hat.

Dennis Collins:

This focuses on the benefits, the value.

Dennis Collins:

It looks for opportunities.

Dennis Collins:

It looks to for constructive solutions.

Dennis Collins:

It encourages a positive, optimistic outlook.

Dennis Collins:

So when the yellow hat is on, no black hat, no

Dennis Collins:

red hat, no white hat.

Dennis Collins:

It's all about, gee, we can do this and we can do this.

Dennis Collins:

And when we do this, it will, that's a good hat.

Leah Bumphrey:

Yellow sunshine and lollipops,

Leah Bumphrey:

sunshine and lollipops for a couple of minutes.

Leah Bumphrey:

Okay.

Dennis Collins:

And now we go,

Leah Bumphrey:

I promise.

Dennis Collins:

Come on.

Dennis Collins:

I think we ought to have a portion of this podcast

Dennis Collins:

where we start saying,

Leah Bumphrey:

Hey, we're going to have a musical

Leah Bumphrey:

episode one of these days.

Leah Bumphrey:

Okay.

Leah Bumphrey:

Sorry.

Dennis Collins:

Anyway, we'll talk about that.

Dennis Collins:

Next hat.

Dennis Collins:

We got two more hats.

Dennis Collins:

The green hat.

Dennis Collins:

This is where the idea that's under consideration.

Dennis Collins:

We say, okay, what other splinter ideas can

Dennis Collins:

we have off this hat?

Dennis Collins:

Okay.

Dennis Collins:

New ideas, alternates.

Dennis Collins:

This is where you say, Hey, we could do this

Dennis Collins:

and we could do that.

Dennis Collins:

Or we could do this and we could do that.

Dennis Collins:

This is where the green hat signifies growth,

Dennis Collins:

signifies new ideas.

Dennis Collins:

Creativity seeks out innovative Unconventional approaches.

Dennis Collins:

So you have permission under the green hat to

Dennis Collins:

just let your mind go wild.

Dennis Collins:

You would like that at, wouldn't you?

Dennis Collins:

When that happens on you, You would be a big

Dennis Collins:

contributor to that.

Dennis Collins:

You would be a,

Leah Bumphrey:

I think I'm a kind of a general hat person.

Leah Bumphrey:

. This is I'm loving this.

Leah Bumphrey:

I'm visualizing some of these meetings that I've

Leah Bumphrey:

been involved in and Wow.

Leah Bumphrey:

With this kind of matrix, you would really

Leah Bumphrey:

accomplish something.

Leah Bumphrey:

Anyway, sorry.

Leah Bumphrey:

Let's keep going.

Dennis Collins:

One more hat.

Dennis Collins:

One more hat.

Dennis Collins:

One more hat.

Dennis Collins:

The blue hat is really the organizational hat.

Dennis Collins:

That's the hat you wear.

Dennis Collins:

When you want to change hats, say, okay, let's put

Dennis Collins:

on the blue hat we've been through, say the white, what

Dennis Collins:

do you want to go to next?

Dennis Collins:

So that's the process hat.

Dennis Collins:

It defines the agenda, sets the goals, the

Dennis Collins:

objectives, summarizes, makes the final decision.

Dennis Collins:

So when we put the blue hat on, we say, okay,

Dennis Collins:

what have we heard today?

Dennis Collins:

We've heard from five different viewpoints.

Dennis Collins:

What do you all think is winning the day?

Dennis Collins:

That's when we put the blue hat on.

Dennis Collins:

Does that make sense?

Dennis Collins:

Because we got to make a decision.

Dennis Collins:

And that's the decision.

Leah Bumphrey:

Absolutely.

Leah Bumphrey:

And everyone has had a chance to talk because you

Leah Bumphrey:

identified a few things that are obviously me.

Leah Bumphrey:

I would be, you know, I'd want to be Pollyanna.

Leah Bumphrey:

I'd want to be emotional.

Leah Bumphrey:

I'd like to get into stuff.

Leah Bumphrey:

You would bring to the table all the logic.

Leah Bumphrey:

You know, a whole bunch of information, a whole bunch

Leah Bumphrey:

of background, but it doesn't mean that you also can't bring

Leah Bumphrey:

some of the yellow or reds.

Leah Bumphrey:

So by forcing the issue, it's a comfort zone thing too,

Leah Bumphrey:

for everyone to participate.

Dennis Collins:

You said that well, it's a comfort zone thing

Dennis Collins:

and you know what it does?

Dennis Collins:

It does allow everyone to participate.

Dennis Collins:

And that's one of the rules that I, when I

Dennis Collins:

used it in my business, that's one of the rules.

Dennis Collins:

Everybody has to contribute.

Dennis Collins:

You don't have to contribute equally on every hat, but

Dennis Collins:

you got to contribute.

Dennis Collins:

If everybody doesn't contribute, then we go back to screaming

Dennis Collins:

and hollering and yelling and all these things that

Dennis Collins:

should not be used in a decision making meeting.

Dennis Collins:

I, you know, I still use this.

Dennis Collins:

I teach this.

Dennis Collins:

There are a couple clients recently that I've taught

Dennis Collins:

it to back in the day.

Dennis Collins:

We would share this with our clients.

Dennis Collins:

Our radio station clients is kind of a value added to say,

Dennis Collins:

Hey, you guys want some help in making better decisions.

Dennis Collins:

Here's some ideas.

Dennis Collins:

That's the six thinking hats.

Dennis Collins:

You know, speaking of thinking, by the way, I was

Dennis Collins:

I was thinking about the wizard academy the other day.

Dennis Collins:

I was thinking about a recent class you and I attended.

Dennis Collins:

I know they had a repeat of that class.

Dennis Collins:

And I'm thinking about all the upcoming wonderful classes.

Dennis Collins:

That are available at wizard of ads.

Dennis Collins:

org Leah and I will absolutely represent that it is a life

Dennis Collins:

changing trip to Austin, Texas.

Dennis Collins:

So next time you're thinking about expanding your brain

Dennis Collins:

and six thinking hats is all about that is expanding

Dennis Collins:

your mind wizardacademy.

Dennis Collins:

org.

Dennis Collins:

Would be a good place to start.

Leah Bumphrey:

That is a good segue into one of our

Leah Bumphrey:

questions that we had from our our excited listeners.

Leah Bumphrey:

And because we are often talking about the classes at

Leah Bumphrey:

wizard Academy, the question was, what would you recommend

Leah Bumphrey:

for a business owner?

Leah Bumphrey:

What?

Leah Bumphrey:

What?

Dennis Collins:

Because

Leah Bumphrey:

it's an investment of time, money.

Dennis Collins:

Yeah, it's true

Leah Bumphrey:

for me.

Leah Bumphrey:

When I go down there, I gotta take a couple of

Leah Bumphrey:

travel days to get there and it's still worth it.

Leah Bumphrey:

So what would you recommend?

Leah Bumphrey:

I know it's in my head, but Dennis, I'm looking at you.

Dennis Collins:

That's it's hard to pick just one.

Dennis Collins:

But you know, there's a class called portals.

Dennis Collins:

Are you familiar with that class portals?

Leah Bumphrey:

That one I have not taken.

Dennis Collins:

Oh, listen Roy William, the founder of wizard

Dennis Collins:

academy used to be the teacher there, but Dave Young, who's

Dennis Collins:

the vice chancellor of wizard academy is now honchoing that.

Dennis Collins:

And I took it with Roy numerous times and I took it

Dennis Collins:

with Dave and you know, it's interesting to see portals.

Dennis Collins:

Through Dave's eyes, he has a little different spin than Roy.

Dennis Collins:

And of course everybody would, but I highly

Dennis Collins:

recommend going to portals.

Dennis Collins:

Portals is a metaphor for openings, beginnings, new

Dennis Collins:

beginnings, and Dave Young, vice chancellor, Dave Young

Dennis Collins:

does an incredible job.

Dennis Collins:

I highly recommend, I think they only offer it once a year.

Dennis Collins:

What's yours, Leah?

Leah Bumphrey:

It's the big one.

Leah Bumphrey:

It's magical world.

Leah Bumphrey:

I've gone down there for it.

Leah Bumphrey:

I've actually taken that one.

Leah Bumphrey:

Three times and every time, depending on who

Leah Bumphrey:

is teaching, wow, you get something out of it.

Leah Bumphrey:

That's different.

Leah Bumphrey:

It can be from a creative end.

Leah Bumphrey:

It can be from a business perspective, but I, that's

Leah Bumphrey:

three days well invested and it totally immerses you.

Leah Bumphrey:

In and you know, everything that a wizard academy is about,

Dennis Collins:

you know, I agree with you.

Dennis Collins:

I, Roy was the the lead instructor on that for years.

Dennis Collins:

And I believe Dan, the chancellor, Daniel

Dennis Collins:

Whittington has taken that class over as well.

Dennis Collins:

Have not seen Daniel's version.

Dennis Collins:

I do want to see that because again, it's the

Dennis Collins:

same basic material.

Dennis Collins:

It's just a little different spin.

Dennis Collins:

And that's, what's exciting about wizard academy.

Dennis Collins:

You get a lot of different viewpoints.

Leah Bumphrey:

That's what's so much fun about you and I talking

Leah Bumphrey:

because we were talking about the same stuff and we've seen

Leah Bumphrey:

it from different perspectives.

Leah Bumphrey:

And so we put a different spin that brings us to the challenge.

Leah Bumphrey:

I think that everyone listening should go.

Leah Bumphrey:

To wizardacademy.

Leah Bumphrey:

org, just daydream a little bit.

Leah Bumphrey:

Daydream about the class that you would take.

Leah Bumphrey:

It's ten minutes, spent, to have a little vacation

Leah Bumphrey:

and wander through the the pictures and just get a feel

Leah Bumphrey:

for what we're talking about.

Leah Bumphrey:

That's my challenge for people today.

Dennis Collins:

Totally agree.

Dennis Collins:

And Maybe put a

Dennis Collins:

Leah Bumphrey: different color hat on.

Dennis Collins:

Dennis Collins: Take a few minutes.

Dennis Collins:

In the next meeting you have, either with your

Dennis Collins:

family or with your business associates, go through the

Dennis Collins:

hats only one at a time.

Dennis Collins:

Let each hat be heard.

Dennis Collins:

Let each person be heard.

Dennis Collins:

Listen for the ahas, the new perspectives, the new ideas.

Dennis Collins:

The new information that will inform your decision.

Dennis Collins:

I highly recommend it.

Dennis Collins:

Liam, we're out of time.

Dennis Collins:

We're out of time for today.

Dennis Collins:

Thank you as always for being here with us and

Dennis Collins:

our viewers and listeners.

Dennis Collins:

I invite you to stay tuned each week for a new edition

Dennis Collins:

of Connect and Convert.

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About the Podcast

Show artwork for Connect & Convert: The Sales Accelerator Podcast
Connect & Convert: The Sales Accelerator Podcast
Insider Strategies for Small Business Sales Success

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About your hosts

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Dennis Collins

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Paul Boomer

I help businesses grow up after they've grown their revenue. Think about that for a moment. You'll understand what I mean.