Accountability in Business: Expectations vs Agreements

Discover the game-changing approach to accountability in business with hosts Dennis Collins and Leah Bumphrey. In this eye-opening episode of Connect and Convert, they dive deep into the crucial difference between expectations and agreements, revealing how this simple shift can transform your team's performance and communication.

Key Takeaways:

• Unspoken expectations often lead to misunderstandings and poor performance
• Transforming expectations into clear agreements promotes ownership and accountability
• Regular check-ins and open communication are vital for maintaining effective agreements
• Defining terms and ensuring mutual understanding is crucial for successful agreements

Timestamps:

00:00:00 - Introduction and the problem with expectations

00:05:30 - Real-life examples of expectation failures

00:08:45 - How to create effective agreements

00:12:30 - Implementing agreements in your business

00:15:00 - Q&A and final thoughts

Connect with the Hosts:

• Dennis Collins: https://wizardofads.org/partner/dennis-collins/

• Leah Bumphrey: https://wizardofads.org/partner/leah-bumphrey/

About the Hosts:

Dennis Collins and Leah Bumphrey are seasoned business consultants and sales experts. With years of experience in helping small businesses grow their sales and improve team performance, they bring practical insights and actionable strategies to every episode of Connect and Convert.